Last updated Mar 24, 2021
This Privacy Policy is incorporated by reference into and governed by the Company Terms of Service (“Terms”). Before you submit information through Company Services and websites, review this Privacy Policy carefully, as by using Company Services or submitting information through Company web portals you consent to the collection, use, and disclosure of your information as provided in this notice.
Capitalized terms that are not defined in this Privacy Policy are defined in the Terms, and the Terms take precedence over any conflicting provisions in this Privacy Policy. You, the Customer, may not use Company API Services without agreeing to this Privacy Policy.
We collect personal data for the following business and commercial purposes:
In the preceding 12 months, we have collected the following categories of personal data:
We collect personal data directly from you, automatically from your use of our products and Services, from unaffiliated parties, and by using or combining personal data to derive additional personal data about you.
Some information, such as account information, you provide us through our portal or through a request to Company Support. We also collect some information automatically, such as product usage data, which is collected via tracking technologies, such as cookies and web beacons (to help us understand how customers are using our web portal and products so we can improve your navigation experience) and via application and system logging (to track IP address, device information, operating system, browser ID, and a risk score). Some information is collected via third parties, such as a risk score based on device and browser information collected when users sign up for the service.
We may share your data for the following purposes.
We apply appropriate security controls to protect the privacy of your data both online and offline. These measures vary based on the sensitivity of the information that we collect, process and store and the current state of technology.
You can access and make changes to certain account data via the account portal. You will also be able to access call detail information collected about usage of the services.
You may request deletion of your Company account and its data. You should know that deletion of your Company account will result in you permanently losing access to your account and all Customer Data to which you previously had access through youraccount.
Please note that certain data associated with that account may nonetheless remain on Company’s servers. For instance, call detail records and billing information will be retained. Similarly, data associated with your account that we are required by law to maintain will not be deleted. Data may also be retained in an aggregated or anonymized form that does not specifically identify you.
To request deletion of your Telekit account, email us at support@telekit.com. Or, if you prefer, please write to us at:
Vail Systems Attn: Telekit, 570 Lake Cook Road STE 400 Deerfield, IL 60015
Our site uses cookies and similar technologies to keep customers logged in and to track how customers use our portal and sites. A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time. Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like.
Use of these tracking technologies enables us to provide personalized information, to remember product preferences, to keep our sites running efficiently, to help you obtain information you need and to provide a secure environment for transactions. Do-not-track signals are web browser settings that request that a web application disable its tracking of an individual user. At this time, our site does not respond to do-not-track signals and similar mechanisms.
Company uses certain trusted third parties to help us provide, improve, promote, and protect the services we provide. These third parties may access, process, or store your information to perform tasks only for the purposes we’ve authorized and we require them to provide at least the same level of protection for your information as described in this Privacy Policy. We may also share with third parties aggregated or anonymized data that does not directly identify you.
Company websites may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Company Services and websites.
Because the Company is 100% committed to you, we want to explain what the “Do Not Sell My Personal Information” link on our webpages means. We provide this link to comply with the California Consumer Privacy Act (“CCPA”), which is a data protection law that provides California residents with certain choices about their data, including the ability to tell companies not to “sell” their personal information. The link is included on our webpages to inform you of this choice.
We do not sell your personal information. However, because the CCPA broadly defines “sell” and “personal information” in a way that the ordinary flow of information, or the analytics routinely performed on such information, could be construed as a “sale”, we provide this notice and inform you of your rights.
The CCPA provides California residents the following rights:
Right to Know: As a California resident you may request that we disclose to you what personal information we have collected, used, shared, or sold about you during the 12 months before your request, and why we collected, used, shared, or sold that information. Specifically, you may request that we disclose:
Right to Delete. As California resident you may request that we delete personal information we collected from you and to tell our service providers to do the same. However, there are exceptions that allow us to keep your personal information, suchas where retention of personal information is necessary to:
Right to Opt-Out or "Do Not Sell" Choice". As a California resident you may request that we stop selling your personal information (“opt-out”). With some exceptions, we cannot sell your personal information after we receive your opt-out request unless you later provide authorization allowing us to do so again. We must wait at least 12 months before asking you to opt back in to the sale of your personal information.
Right to Non-Discrimination. As a California resident you cannot be denied goods or services, charged a different price, or provided a different level or quality of goods or services just because you exercised your rights under the CCPA. However, if you refuse to provide your personal information, or ask us to delete or stop selling your personal information, and that personal information or sale is necessary for us to provide you with goods or services, we may not be able to complete that transaction. If you ask us to delete or stop selling your personal information, you may not be able to continue participating in any special deals we offer in exchange for personal information.
How do I submit my request? If you are a California resident and would like to exercise any of your rights, please contact us at our emailprivacy@vailsys.com with “Privacy Request” in the subject line. Or, if you prefer, please write to us at:
Vail Systems, Inc. Attn: Telekit Data Privacy 570 Lake Cook Road STE 400 Deerfield, IL 60015
Please note the following on personal information requests by California residents:
We do not knowingly collect any personal information directly from children under the age of 13. If we discover we have received any information from a child under the age of 13, we will take reasonable steps to delete that information as quickly as possible. If you believe we have any information from or about a child under the age of 13, please contact us atcompliance@vailsys.com
In the event of any sale, merger, reorganization, restructuring, dissolution or similar event involving our business or assets, personal data may be part of the transferred assets.
If you have any complaints regarding our compliance with this privacy policy, you should first contact us. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this privacy policy. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please see our Terms & Conditions for further information.
We may update this Privacy Policy as necessary to reflect changes we make and to satisfy legal requirements.
If we decide to make changes to our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and underwhat circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted.
In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post a notice, we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
If you have questions or concerns regarding this statement, you may send an email to support@telekit.com with “Privacy Policy Inquiry” in the subject line. Or, if you prefer, please write to us at:
Vail Systems Inc. Attn: Telekit, 570 Lake Cook Road STE 400 Deerfield, IL 600